Refund policy

FREE RETURNS WORLDWIDE 

• You have 15 days from receipt of your order to return it to us in its original packaging.
• A prepaid, return label is included in the packaging. Please contact DHL/UPS to schedule a pick-up or drop to your nearest UPS/DHL service point.
• When returning please send us a message with the reason to returns@odile-collective.com
• The products must be returned in their packaging and in their original condition. You may then be fully reimbursed the amount of the item(s) shipped or will benefit from a credit (valid one year) usable on the next order on our website.
• In case of receipt of a damaged article, you must inform us on the day of receipt of the shipment.
• We do not offer return labels on Sale or discounted items